Frequently Asked Questions

1. What products do you offer?

We specialize in handcrafted, genuine leather products, including wallets, belts, bags, keychains, and other premium leather accessories for men and women.

2. Are your products made from real leather?

Yes. All Lassiter Leather & Accessories products are made from 100% genuine, full-grain, or top-grain leather, carefully sourced for quality, durability, and natural texture.

3. Where are your products made?

Each product is handcrafted by skilled artisans Made in India who take pride in delivering premium leather craftsmanship with attention to every detail.

4. How should I care for my leather product?

  • Keep leather away from direct moisture and heat.

  • Use a leather conditioner every few months to maintain softness and shine.

  • Wipe with a dry or slightly damp cloth for cleaning.

  • Avoid using harsh chemicals or detergents.


5. Will the leather change color over time?

Yes, genuine leather develops a natural patina over time, enhancing its unique character and vintage look — a hallmark of high-quality leather.

6. Do you offer personalization or custom orders?

Yes, we offer custom engraving and monogramming on select items. For special or bulk orders, please contact our support team for details.

7. What is your return and exchange policy?

We accept returns or exchanges within 30 days of delivery for unused items in original condition. Custom or personalized items are non-refundable unless defective.

8. How long does shipping take?

  • Domestic Orders (U.S.): Typically, 3–7 business days.

  • International Orders: 10–15 business days, depending on location.
    Tracking information is provided once your order ships.


9. Do you offer gift packaging?

Yes, our products come in premium packaging, ideal for gifting. You can also request personalized gift messages at checkout.

10. How can I contact customer support?

You can reach us via:

📧 Email: info@lassiterleatheraccessories.com
📞 Phone: +1 (870) 654-0317
📍 Address: Lassiter Leather & Accessories LLC.
18 Buckskin Lane, Holiday Island, Arkansas, 72631, USA.

Our team is available Monday–Friday, 9 AM–5 PM (CST).

11. Do you offer wholesale or corporate gifting options?

Yes! We provide wholesale pricing and corporate gifting solutions for businesses. Contact us directly to discuss your requirements.